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Founded in 1979, Tower has grown into one of the nations premier travel management firms with global reach and experienced professionals, providing the full range of corporate, online, meeting and leisure travel services. Tower is a financially sound, privately held organization. This ownership structure allows us to make client-focused, strategic decisions yielding long-term results. Most importantly, financial strength allows us to continually invest in our people, infrastructure and advanced technology position.
Leveraging the expertise, insight and wisdom that only time can impart, Tower has averaged a 97% client retention rate spanning almost three decades in an industry noted for high turnover. Success has been achieved by adhering to the quality principals of its President, John Smith.
“Quality is a mindset where zero defects are an attitude, occasional failure is not inevitable and errors are preventable. “
President, Tower Travel
John Smith is a nationally recognized, industry leader who is frequently sought out by his peers for his visionary views and unique ability to execute those views in a real world environment. Vision, combined with responsiveness and an active participation by John in every client relationship has been the secret to Towers success over the long-term.
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